Shipping and Delivery
Once you’ve made a decision about which drug you want and have ordered it, we will process your request. Our administrative will review the request to ensure you provided all the data requested and the payment went through. They will then expedite the request to our warehouse and the parcel will be prepared. We place our drugs in envelopes or boxes specially selected to protect your pills or products.
It can normally take between 24-72 hours from the moment an order is completed to the time packages leave our facilities.
After your first purchase, you can modify your address directly in your account page.
Different options for shipping
You have the liberty to choose the delivery method of your choice. We collaborate with different companies to provide options that meet the needs of customers in terms of price, wait time, and additional guarantees. Decisions can be made at checkout. This includes local postal services. Obviously, some methods are costlier than others.
We ship throughout Canada. This includes the big cities like Montreal, Toronto, Vancouver, or Quebec City. If you live in the countryside, in rural areas, or in smaller areas, we still ship to you! That means that residents of Corner Brook, Sydney, Moncton, Thunder Bay, Brandon, Saskatoon, Lethbridge, Kelowna, or any place in the country, you can totally shop with us! We ship nationwide right to your doorstep.
How much does shipping cost?
Pricing for shipping depends on the service you choose. Regular expedition is less costly than an express mailing. It can also be influenced by the final destination and the size and weight of the box. Free delivery is included for orders equalling or passing $200.
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How long before I get my package?
This depends on many factors including our processing the order, making sure your information is accurate, the actual transportation of the boxes, and your place of living.
Standard delivery typically requires between 7 to 21 days from the moment the order is sent from our offices. Expedited delivery is faster, taking between 5 and 7 days door to door. These timetables exclude Saturdays, Sundays, and statutory holidays.
If you haven’t received the package after five to seven or seven to twenty-one days, depending on your selection, call the delivery provider to ask for the reason. There could be an issue with your civic address.
You can also track the order. Tracking is offered through https://www.17track.net/. Your purchase confirmation will include the tracking number which will be activated 24 to 48 hours later. Wait until the status is established for orders to be traceable.
Cancelations or refunds
Orders can only be cancelled before we prepare the packet. Once we are ready for sending, the order is final. Unfortunately, refunds are not accepted either.
In the case of damaged or broken packages, contact us online through email or our contact form. Attach photos or videos of the damaged goods, especially visual supports that clearly show the damages. These should show the product in an unopened state immediately when received so that we can make an objective assessment.
Our evaluation will take into account the degree of damage and if serious, we will resend an identical product for free.